Carolyn Shepherd

CAROLYN SHEPHERD

"MS 365 is evolving constantly. Learn how to master it for increased productivity and deploy ready made AI Agents from your MS Copilot Studio."
- Carolyn Shepherd, Founder Emmeline AI Training
"AI won't land unless your people come with you."
Every programme Carolyn leads turns that principle into action: moving people from curiosity to confident daily use.

Complete Training Portfolio

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Core Specialisms

Practical, people-centred adoption of Microsoft Copilot, generative-AI agents, and related workplace tools with proven frameworks for lasting change.

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Delivery Modes

▶ Keynotes
▶ Interactive workshops
▶ Train-the-trainer Accelerators
▶ Bespoke playbooks
▶ Ongoing coaching (virtual & in-person)
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Typical Audiences

▶ Executives
▶ Functional leaders
▶ HR & L&D teams
▶ Technical champions
▶ Mixed-ability end-user groups
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Authority & Trust

▶ Barrister
▶ CIPD Associate
▶ Innovate UK & Goldman Sachs awards
▶ #12 HR Most Influential Thinker 2025

Why Organisations Choose Carolyn

Deep expertise, not party tricks: Two decades straddling law, HR, L&D, and AI innovation keep sessions accurate and meaningful.
Wide business fluency: Quickly translates Copilot and agent capability into each delegate's "WIIFM."
Engagement with purpose: Story-driven demos, live prompt walkthroughs, and rapid "agent sprints" keep energy high while proving real-world value.
Human-led scaffolding: Clear frameworks help learners apply, reflect, and embed new practices, raising post-programme adoption scores.

Qualifications & Expertise

Professional

Agile HR Practitioner
People Ops
Barrister
CIPD Associate

AI Certifications

Deep Learning Certifications

Author/Contributor

The ChatGPT Advantage
A Grassroots AI Strategy
Management Skills in the AI Era

Speaking & Training Highlights: 2025

Training in Action

KEYNOTE

Pay & Benefits Summit 2025

The Impact of AI Agents on Employee Engagement

REPEAT SPEAKER

AI Agents @Deeper Than Blue 2025

Exploring the Potential of Agentic AI - Human Element Focus

KEYNOTE

National Employability Week™ 2025

BT HQ: Dismantling Generational AI Myths

DESIGNER & LEAD TUTOR

IEP-Accredited "AI Award" Course 2025

Clients include Serco & Maximus

Podcast Guest Spots (Last 12 Months)

Carolyn's thought leadership extends to podcast appearances, sharing insights on AI adoption, women in leadership, and workplace transformation.

Apr 2025

Frustrated & Exhausted

AI for Women in Leadership with Carolyn Shepherd – why inclusive AI matters for female leaders.

🎧 Apple Podcasts
Jan 2025

Leading with Agility

Brain Drain or Brain Gain – How AI Can Be Leveraged for Organisational Good – practical HR-centred uses of AI agents.

🎧 Apple Podcasts
Oct 2024

Women. Wisdom. Worth. (Uplevyl Studios)

Helping Women Understand & Benefit From AI – demystifying Gen-AI for non-technical professionals.

🎧 go.uplevyl.com
Aug 2024

A Better HR Business

Supporting Women With AI – turning Gen-AI into a growth lever for HR consultancies.

🎧 Apple Podcasts
Jul 2024

Talking to #LeadHers (CMS)

Founder Story – Emmeline AI & AI Opportunities for Women Entrepreneurs

🎧 leadherspodcast.podbean.eu

Note: These are the publicly-available podcast appearances from June 2024 → June 2025. Carolyn also joined the "Mind the Skills Gap" virtual panel hosted by Robin Adda FIEP last month (recording on LinkedIn), with other renowned skills experts.

Additional Credentials

📚 Author: The ChatGPT Advantage: Transform Your Life at Work
🎓 LinkedIn Learning Tutor: "AI Awareness for Non-Technical Professionals"
🏆 Innovate UK grant recipient
💼 Goldman Sachs 10,000 Small Businesses UK winner
🎯 OKR Practitioner
📺 Intro Video: https://youtu.be/o39YnHc75CQ

Purpose and Outcomes

AI Strategy & Workforce Transformation

Equip senior leaders to engage confidently with stakeholders to drive AI workforce transformation. Align AI initiatives with business goals for measurable impact. Bridge the gap between AI driven solutions and human-centric implementation.

AI Leadership & Capability Development

Empower L&D and HR leaders to lead AI integration confidently. Develop AI literacy frameworks to equip the workforce to align with business goals, build resilience and innovate. Design executive programmes to position leaders as AI champions.

AI Governance & Risk Management

Establish ethical AI governance models. Navigate compliance, risk, and workforce impact. Develop fit-for-purpose policies balancing innovation with legal responsibilities in an emerging regulatory environment.

AI-Powered Productivity & Change Management

Identify and guide AI-driven efficiency opportunities in HR and L&D. Streamline talent development and workforce planning in line with changing business needs. Drive AI readiness and overcome resistance to change.

"I'm passionate about empowering professionals to harness AI, transforming complex technology into practical tools for productivity, inclusivity, and strategic growth." - Carolyn Shepherd

Delegate Feedback

"Carolyn is incredibly knowledgeable and is able to explain things that are, at times, hard to fathom very clearly. She's so enthusiastic about AI and her content creation session was fantastic. I would highly recommend her for anyone, like me, that is excited about the advancement of AI in business but has no clue where to start."

- Jackie Tribbe MCIPD

"Carolyn is a passionate, ethical, and transformational leader. Before I met her, my understanding and use of AI were limited. However, after just a one-hour virtual workshop, my perspective shifted dramatically. I now use AI daily and share what I've learned with confidence among my peers. Carolyn made what seemed beyond my grasp accessible and practical, integrating AI seamlessly into my workflow. I feel incredibly fortunate to have met her."

- Georgina Kelly ✨ HR Most Influential (#14) 2023 & (#2) 2024 ✨

"Attending Carolyn's 'Exploring GenAI' session was a privilege. She's a phenomenal trainer and visionary leader. With boundless enthusiasm, Carolyn bridges traditional work practices with AI tools. Her appreciation for AI's potential to amplify capabilities and enhance productivity is inspiring. I highly recommend her training."

- Joanne Goulding, Experienced Business Partner

"After a request was put forward to myself for some Artificial Intelligence training, I was instantly recommended to Carolyn. After initial communication with Carolyn and discussing the requirements, a bespoke training package for the delegates of Maximus was designed. Carolyn's credentials demonstrate her expertise in making complex technologies accessible to non-technical professionals, having worked with diverse groups to transform workplace productivity, enhance employee wellbeing, and futureproof organisations. The delivery by Carolyn was exceptional and her passion shone through. I would have no hesitation in recommending Carolyn to all."

- Carl Elwood, Learning and Development Manager

"I was delighted when Carolyn agreed to speak at our AI Event at BT during National Employability Week™. Her presentation was nothing short of outstanding. She skilfully dismantled generational myths around AI readiness and delivered a powerful, research-driven argument for inclusive, inter-generational learning. The 'River' analogy was inspired! The audience – made up of young adults and business leaders – were super keen to engage with Carolyn following her talk. The feedback has been off the scale; delegates left inspired, challenged, and better informed about how to create equitable upskilling pathways in a rapidly evolving world. Carolyn's clarity, depth, and authority set a new benchmark for what great thought leadership looks like."

- Diane Vernon MBE FIEP, Chief Executive

"Carolyn was one of the guest speakers at the DeeperThanBlue event, 'Exploring the Potential of Agentic AI', in which she addressed the human element of AI adoption - an essential part of the decision-making and implementation process. As well as being an excellent and natural presenter, Carolyn's topic struck chords with the delegates, many of whom were in technical roles. When a presentation reveals a side of a subject you weren't particularly aware of, that's where you get the value-add. We're very much looking forward to sharing the stage with Carolyn later in the year when we repeat the event."

- Stephen Birch, Marketing Manager

Get in Touch

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Email Carolyn

carolyn.shepherd@emmeline.ai